Bluewaves Leisure Center
Trusted Maintenance Partner
Client Overview:
Bluewaves Leisure Centre is a busy community hub offering state-of-the-art fitness, swimming, and leisure facilities. With hundreds of visitors using the site daily, the reliability and safety of its lifts are essential for accessibility, smooth operations, and customer satisfaction.
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Challengs:
Bluewaves Leisure Centre experiences high visitor traffic daily, making lift reliability essential. A specialist maintenance partner was needed to ensure smooth operations and safety.
High Footfall Management: Lifts handle hundreds of visitors daily with minimal wear and tear.
Accessibility Assurance: Safe and reliable access for all visitors, including those with reduced mobility.
Minimising Downtime: Short interruptions can cause guest inconvenience and staff delays.
Proactive Maintenance: Need for rapid response and dependable service to prevent disruptions.
solutions:
Excel Lift Services implemented a tailored maintenance programme to meet the centre’s unique requirements. Regular servicing and rapid support were included.
Planned Preventative Maintenance (PPM): Scheduled servicing to reduce breakdowns and extend lift lifespan.
24/7 Call-Out Support: Rapid response engineers available around the clock.
Compliance & Safety Assurance: Full adherence to statutory regulations with regular safety checks.
Transparent Communication: Clear reporting after every service visit.
Proactive Recommendations: Preventative advice to avoid potential issues before they arise.
Results:
Since Excel Lift Services began maintenance, lifts operate reliably and safely, supporting smooth operations and visitor satisfaction.
Improved Reliability: Significant reduction in breakdowns and unexpected downtime.
Enhanced Safety: All lifts consistently maintained to meet safety standards.
Operational Efficiency: Smooth daily operations with minimal disruption.
Peace of Mind: Management can rely on professional, proactive lift support.
Why Excel Lift SErvices ?
At Excel Lift Services, we pride ourselves on delivering tailored, customer-focused maintenance solutions. By combining technical expertise with reliable service, we ensure our clients' lifts remain safe, compliant, and operational at all times.