Emergency Lift Repair – 24/7 Call Outs
When a lift stops, so does everything else. That’s why Excel Lifts provides a true 24-hour emergency lift repair service — fast, dependable and safety-led. Whether it’s a stuck lift in a hotel, a goods lift in a warehouse or a failed passenger lift in a hospital, our on-call engineers are ready day or night.
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Immediate Response – Call our emergency line and we’ll dispatch the nearest qualified engineer within minutes.
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Safety First – If passengers are trapped, we prioritise safe release before repairs begin.
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Fault Diagnosis – Using advanced diagnostic tools, we identify the cause fast and explain your options clearly.
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On-the-Spot Repair – Our vans carry most essential parts, allowing us to complete many fixes during the first visit.
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Report & Recommendations – You’ll receive a full breakdown of the fault and suggestions for preventing future issues.
Every step is designed to minimise downtime and ensure your lift is safe before it returns to service.
Emergency Lift Repairs Across South England, Birmingham and Wales
Emergency Support That Never Sleeps
Contact our 24-hour team today for urgent lift repairs and safety-first assistance.
Excel Lifts — Fast, certified and dependable lift engineers on call 24/7.
Our Valueable Clients
Wherever your building is located, Excel Lifts is never far away. Our regional response teams cover major towns and cities across the South of England, Birmingham and into Wales, ensuring help is always within reach.
We support hotels, retail centres, healthcare facilities, logistics hubs and office buildings — delivering a professional, 24-hour emergency service you can count on when it matters most.
If your lift has stopped, failed mid-journey or trapped passengers, call Excel Lifts now. We’ll dispatch an engineer immediately and keep you informed until the issue is resolved.
Case Study
Built on Trust and Quality
Excel Lifts focuses on innovation and continuous improvement to enhance every client’s experience. Success is measured by delivering safe, reliable, and cost-efficient lift solutions that keep properties moving with confidence.
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Client Testimonial
What our Clients Say's
We value the trust our clients place in us and their words inspire us to deliver even better every day.
Zack
“Excellent service! Wills a pleasure to deal with.”
Richard
"Please pass on your thanks and praise to yourselves and your team, the engineer arrived very quickly and fixed perfectly. This is truly an outstanding service and working partnership"
Jeremy
"Excel Lifts provide an excellent service with reasonable prices. Breakdowns dealt with promptly. Strongly recommend."
Nathan
"Reliable company with helpful, friendly staff. Always a pleasure having them on hand.”
Zack
“Excellent service! Wills a pleasure to deal with.”
Client Testimonial
What our Clients Say's
We value the trust our clients place in us and their words inspire us to deliver even better every day.
Zack
“Excellent service! Wills a pleasure to deal with.”
Richard
"Please pass on your thanks and praise to yourselves and your team, the engineer arrived very quickly and fixed perfectly. This is truly an outstanding service and working partnership"
Jeremy
"Excel Lifts provide an excellent service with reasonable prices. Breakdowns dealt with promptly. Strongly recommend."
Nathan
"Reliable company with helpful, friendly staff. Always a pleasure having them on hand.”
Common Emergency Lift Repairs We Handle
Whether you manage one lift or an entire portfolio of properties, we offer a full range of maintenance solutions to suit your operational needs.
FAQ
Things You Should Know
Rapid Lift Call Outs — Because Downtime Can’t Wait
Every minute your lift is out of service means lost time, revenue and reputation. Excel Lifts operates an emergency response network across South England, Birmingham and Wales, with engineers strategically positioned to attend urgent breakdowns quickly.
We respond 24/7 — including weekends, nights and holidays — with vans stocked with essential components and diagnostic tools. Our goal is simple: restore safety, restore movement and minimise disruption to your business.
Our 24/7 Call-Out Process
Why Choose Excel Lifts for Emergency Lift Repairs
When an emergency strikes, you don’t just need an engineer — you need the right one, right away. Excel Lifts provides rapid-response repairs backed by technical expertise, clear communication and complete compliance.
Our engineers are trained to BS EN81 and UKCA standards and arrive equipped to diagnose and fix the most common lift faults on the spot. We prioritise safety first, securing passengers if trapped and isolating power before repairs begin.
From the moment you call, we track and dispatch the nearest available technician, providing real-time updates and accurate arrival times. It’s why facility managers, hospitality venues and healthcare sites trust us for round-the-clock support.
Fast Response – On-site in as little as 2 hours
Always Available – 24/7 emergency support
Trusted Expertise – 35+ years in the industry
Certified Safety – CHAS Advanced accredited
