Chartwell Court Residential
Keeping Residents Moving Safely and Reliably
Client Overview:
Chartwell Court is a prominent residential development providing modern living spaces for its residents. With multiple floors and a diverse community, the lifts are an essential part of daily life, ensuring safe and convenient access for all occupants, including families, elderly residents, and those with reduced mobility.
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Challengs:
Chartwell Court is a multi-floor residential development where lifts are essential for daily living. A reliable maintenance partner was required for safety and convenience.
High Dependence: Residents, especially on upper floors, rely on lifts daily.
Safety & Compliance: Lifts must meet all statutory regulations.
Minimising Disruption: Rapid response to reduce breakdown inconvenience.
Proactive Care: Avoiding unexpected issues to maintain resident confidence.
solutions:
Excel Lift Services implemented a residential maintenance programme focused on reliability, safety, and minimal disruption for residents.
Planned Preventative Maintenance (PPM): Regular inspections to maintain lift condition.
24/7 Emergency Call-Outs: Engineers available around the clock.
Resident-Centred Service: Minimising downtime and disruptions.
Transparent Communication: Clear reports for property managers and residents.
Proactive Recommendations: Early detection of potential issues.
Results:
Since maintenance began, residents experience safe and reliable lift access with minimal disruption.
Increased Reliability: Reduction in lift faults and downtime.
Resident Confidence: Peace of mind knowing lifts are professionally maintained.
Improved Safety: Compliance with safety standards consistently met.
Value for Money: Cost savings through preventative maintenance.
Why Excel Lift SErvices ?
At Excel Lift Services, we understand that in residential settings, lifts are essential to daily living. Our proactive, reliable, and resident-focused approach ensures that lifts at Chartwell Court continue to operate safely, efficiently, and with minimal disruption to the community.