top of page
Modern Bridge

Newlands of Stow Care Home

Dependable Lift Maintenance for Care Environments

Client Overview:

Newlands of Stow is a modern care home providing high-quality residential, nursing, and dementia care. With multiple floors and a strong focus on resident wellbeing, the safe and reliable operation of its lifts is essential for daily living, staff support, and overall accessibility.

Challengs:

Newlands of Stow is a care home where lifts are critical for resident mobility and staff efficiency. Reliable maintenance was needed to ensure safety and accessibility.

  • Resident Mobility: Safe movement for elderly and reduced mobility residents.

  • Healthcare Operations: Supporting staff with transport of supplies.

  • Safety & Compliance: Lifts meet healthcare standards.

  • Minimising Disruption: Ensuring residents always have reliable access

solutions:

Excel Lift Services implemented a care-home maintenance programme with preventative servicing, 24/7 support, and resident-focused care.

  • Planned Preventative Maintenance (PPM): Regular servicing to reduce faults.

  • 24/7 Emergency Call-Outs: Immediate engineer response.

  • Resident-Centred Service: Maintenance with empathy and minimal disruption.

  • Compliance & Safety Checks: Statutory and healthcare compliance maintained.

  • Transparent Communication: Clear updates to management.

Results:

Since maintenance began, lifts consistently support residents and staff with safety and reliability.

  • Increased Reliability: Lifts consistently available.

  • Improved Safety: Peace of mind for management and families.

  • Operational Efficiency: Smooth daily care and support.

  • Peace of Mind: Trusted resident-focused maintenance partner.

Office Building Hall

Why Excel Lift SErvices ?

Excel Lift Services understands the critical role lifts play in care environments. By providing proactive maintenance, 24/7 support, and a resident-focused approach, we ensure the lifts at Newlands of Stow Care Home remain safe, reliable, and supportive of both residents' needs and staff operations.

bottom of page